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Gloria Swiss Hotel & Apartment Sandakan, Sandakan
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Key details
About the Hotel
Lot E-1-G, Lorong Letat 3, Bandar Letat Jaya, Mile 4,
Sandakan,
Malaysia,
90000,
Sabah
Gloria Swiss Hotel & Apartment Sandakan offers a unique mix of a low-rise design with colorful heritage aspects. It is situated in a new commercial and entertainment area that provides easy access to historical and natural attractions. The hotel features a blend of modern convenience and local culture, making it a noteworthy stay in Sandakan. Guests benefit from a variety of facilities ideal for both leisure and business travelers.
Location
Located just 6 miles from downtown Sandakan, the hotel is nearby several significant attractions like the Sepilok Orangutan Rehabilitation Centre and the Borneo Sun Bear Conservation Centre. It is also conveniently positioned near a metro station, making transportation easy for guests. Visitors can park their vehicles in the on-site car park, enhancing accessibility to the location.
Rooms
The hotel comprises 48 air-conditioned rooms, equipped with amenities like LCD televisions, safes, and free Wi-Fi. Spacious accommodations offer a living area, rainfall showerheads, and complimentary toiletries in private bathrooms. Some rooms include a seating area, providing a relaxing spot after a busy day. Family rooms are also available, featuring a sofa and extra space for guests.
Eat & Drink
Guests can enjoy a variety of dining experiences with a restaurant, café, and bar on-site. The bar/lounge serves refreshing drinks, while room service is available 24 hours for added convenience. Daily housekeeping ensures that rooms remain comfortable and clean during your stay. The on-site dining facilities cater to various tastes and preferences.
Leisure & Business
Gloria Swiss Hotel provides various recreational amenities, including a fitness center and karaoke options. The hotel's meeting space includes a conference center, facilitating business events and gatherings. Additional services offered include express check-out, dry cleaning, and complimentary newspapers in the lobby, accommodating both leisure and corporate needs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room
“The room was impeccably clean, making it a comfortable and inviting space to relax.” view full review
Refreshing Spa
“The spa facilities were amazing, with a tranquil atmosphere and relaxing treatments that rejuvenated my spirit.” view full review
Excellent Shower
“The shower had exceptional pressure, providing a refreshing experience that made each morning feel like a luxury.” view full review
Delicious Breakfast
“The breakfast buffet was fantastic, featuring a wide variety of fresh and delicious options to start the day.” view full review
Perfect Pool
“The pool had a great temperature, making it perfect for a relaxing swim anytime during the day.” view full review
Great Meeting Rooms
“The meeting facilities were well-equipped with the latest technology, making our sessions productive and comfortable.” view full review
Cozy Living Space
“The living area was beautifully designed, providing a cozy and comfortable space to unwind after a long day.” view full review
Luxurious Bedding
“The bedding was extremely comfortable, ensuring a restful night’s sleep and waking up refreshed.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
Express check-in/ -out
No pets allowed
24-hour security
Barber shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Golf course
Darts
Guest Parking
Electric kettle
Services
Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Dining
Snack bar
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Karaoke
Facial
Beauty treatment
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Lot E-1-G, Lorong Letat 3, Bandar Letat Jaya, Mile 4,
Sandakan,
Malaysia,
90000,
Sabah
Map view
Lot E-1-G, Lorong Letat 3, Bandar Letat Jaya, Mile 4,
Sandakan,
Malaysia,
90000,
Sabah
City landmarks
Mosque
Masjid Jannatun Naim
2800 ft
Mile 4 Wet Market
3300 ft
Kim Fung Market
3300 ft
Church
True Jesus Church
3600 ft
Kampong Buli Sim Sim
1.2
mi
Chinese Cemetery
1.2
mi
Japanese Cemetery
1.2
mi
Mile 8 Jalan Labuk Taman Rimba
Sandakan Memorial Park
3.0
mi
Unnamed Rd 90000 Sandakan Sabah
Sandakan Rainforest Park
1.6
mi
Mosque
Masjid Assyakirin
1.7
mi
Tyng Shopping District
1.7
mi
Masjid Nurussyakirin Taman Indah Jaya
1.7
mi
Pagoda
Puu Jih Shih Buddhist Temple
2.2
mi
Mall
Giant Superstore Sandakan
1.8
mi
Museums
Agnes Newton Keith Home
2.8
mi
Mile 1 1/2 Market
1.9
mi
Ace Korea Mart
2.0
mi
Tam Kung Temple
2.0
mi
Jalan Leila Jalan Cecily and Jalan Bokara
Kg Pukat Fisherman Village
2.2
mi
Temple Puu Jih Syh
2.2
mi
Ti Tsang Pusa Temple
2.1
mi
StaRT-P IPD SANDAKAN
2.2
mi
Church
The Parish of St Michael and All Angels
2.6
mi
Labuk Bay Proboscis Monkey Sanctuary
2.3
mi
Star Cineplex Sandakan
2.3
mi
Church
St. Mary's Cathedral
2.6
mi
Basel Church Sandakan
2.3
mi
Church
Seventh-day Adventist Church
2.4
mi
Nearby
Letat Wet Market
700 ft
Gereja Presbyterian Sandakan
800 ft
Restaurants
Aixin Vegetarian
3500 ft
Jalan Utara Lot 11 & 12
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
clean
friendly staff
bad smell
limited dining choices
6.6/10
Nice
Rooms
7.7
Location
6.2
Service
7.9
Dining
5.6
Guest reviews
6.6/10
based on 15 reviews
8.0
8.0/10based on 10 reviews
Brian
United States of America,
April
2024
6.8/10
I found the hotel to be quite an interesting place. The rooms had a peculiar layout with an interior balcony accessible to the public, which was a bit concerning. The size of the rooms was impressive, offering a living room feel, although the twisting TV setup was a bit odd. The hotel provides a flat-screen TV that swivels between both the living area and bedroom, a unique feature.
Rooms
7.0
The room had a strange setup with an interior balcony accessible to the public, which could be uncomfortable. The size of the room was notably large, almost like having a living room, but the layout felt a bit crowded with too many tables and racks. The TV setup was interesting, swiveling between different areas.
Service
9.0
The service at the hotel was top-notch. The staff was very friendly and helpful, especially at the front desk. They were efficient in providing assistance and services like dry cleaning, laundry, and tour/ticket bookings.
Location
5.0
The hotel's location was not the most ideal, being tucked away behind industrial shops and hawker stalls, away from the main city center of Sandakan. While it offered proximity to the airport, the industrial surroundings and distance from the city center were a downside.
Dining
6.0
The dining experience was average. The breakfast options were limited, and the presence of karaoke could be disruptive for those seeking a quiet meal. The restaurant, located in an open-air covered atrium, offered a choice between Continental and American breakfast.
Facilities
7.0
The facilities at the hotel were satisfactory. The open-air covered atrium provided a unique dining experience, and the use of fresh meats was appreciated.
Alan
United Kingdom,
April
2024
7.6/10
As I stepped into the room, I was amazed by how spacious, clean, and pleasant it was. The complimentary amenities added a nice touch to the already spacious room. The only downside might be the location, slightly off from the main area of Sandakan, surrounded by small industries, which may require transportation. However, the service was top-notch, with extremely friendly and accommodating staff, making our stay very pleasant. The dining experience was reasonable, although the options were limited. Overall, a good value for money stay.
Rooms
9.0
The room was spacious, clean, and pleasant with complimentary amenities.
Service
8.0
The staff was extremely friendly and accommodating.
Location
6.0
The location is not ideal, within an industrial area and away from the main city center of Sandakan. Transportation might be needed to get around.
Dining
7.0
The dining experience was reasonable, although the options were limited.
Facilities
8.0
The facilities were adequate for a comfortable stay.
William
United States of America,
April
2024
6.2/10
My stay at the hotel was a mixed experience. The rooms, although spacious, were quite simple and showed signs of being just a 3-star hotel. Unfortunately, there was a really bad smell lingering in the room, which was off-putting. On the bright side, the room was not directly above the karaoke lounge.
Rooms
6.0
The room, although quite spacious, felt rather simple for a 3-star hotel. There was a noticeable bad smell that was quite unpleasant.
Service
7.0
The front desk service was helpful and nice overall. The staff were polite and willing to assist. However, some staff members seemed inexperienced.
Location
7.0
The location was decent, not far from the airport and close to service companies, mini markets, and local restaurants. While it's not in the city center, it provided a clean place away from the crowds in Sandakan.
Dining
5.0
The dining experience had limited choices, but the staff serving us was pleasant. The food options were basic, and the menu did not match the actual offerings fully.
Facilities
6.0
The facilities provided were satisfactory. However, there was room for improvement in various aspects.
clean
bad smell
Mary
United States of America,
April
2024
7.4/10
My stay at the hotel was like being in a hidden gem, offering spacious and very clean rooms that felt like a 5-star hotel experience. The staff were really nice and friendly, making me feel at ease throughout the stay.
Rooms
9.0
The rooms were spacious and very clean, resembling a 5-star hotel room.
Service
8.0
The staff, including dry cleaning, laundry, and tours/ticket assistance, were nice and friendly.
Location
7.0
The hotel is situated in the center of Sandakan, but the surrounding area felt a little like under construction.
Dining
5.0
The dining experience left much to be desired, with limited options that did not meet expectations.
Facilities
8.0
The range of facilities provided was in sync and up to spec.
Derek
United Kingdom,
January
2024
6.6/10
The hotel provides clean and quite comfortable rooms surrounding an inner courtyard with restaurant and club facilities, offering a modern and spacious appearance. The service was polite, and the front desk staff were helpful and nice. The location, though not in the city center, offers a clean and welcoming atmosphere in an industrial area. The dining experience, specifically breakfast, was not satisfying, but the facilities were well-maintained and decent for the price.
Rooms
8.0
The rooms are clean enough, quite comfortable, and spacious with a modern appearance.
Service
7.0
The service was pleasant and the front desk staff were helpful and nice.
Location
6.0
The hotel is located in a clean, light industrial area, away from the city center.
Dining
5.0
The breakfast was lackluster with limited options, including baked beans, sausages, eggs, and coffee/juice.
Facilities
7.0
The hotel facilities are maintained and decent for the price.
John
United Kingdom,
January
2024
6.0/10
The hotel is tucked behind a few industrial shops and hawker stalls, making it not ideal due to the industrial area location. However, it does offer some of the best service in the world at the Hanoi Ruby Elegance. The hotel is close to the airport, which is convenient for travelers.
Rooms
8.0
The room has a separate sitting area and bedroom with a flat-screen TV that swivels between both. It includes free Wi-Fi, making it easy to surf the internet.
Service
7.0
The service was very attentive and the staff was always seeking to provide the best possible experience. However, communication might be challenging as some staff members were not proficient in English.
Location
5.0
The location is not very nice, being within an industrial area away from the main city center. However, it is conveniently located close to the airport and about 10 minutes from downtown Sandakan.
Dining
5.0
The dining experience was subpar, with limited options and meals that did not match the menu descriptions.
Facilities
6.0
The hotel facilities offer dry cleaning, laundry, newspaper service, and tours/ticket assistance.
Piers
United Kingdom,
November
2023
7.2/10
I found the hotel to be quite simple in design, with spacious rooms facing the road instead of the atrium. It was a bit challenging to get quality sleep with the road noise. The service was very attentive and accommodating, even for late risers like us. The location was convenient, not exactly in the heart of town, but still close to tourist spots. The dining options were limited, with a modest selection and a basic dining setup in an open-air covered atrium. Overall, the facilities were sufficient for a comfortable stay.
Rooms
7.0
The rooms are quite simple even though they are spacious, facing the road instead of the atrium.
Service
9.0
The service was very attentive and available, always with a smile and seeking to provide the best experience.
Location
7.0
The location is convenient, not very nice, but still close to touristy places.
Dining
6.0
The dining experience was very simple with only a few choices, in an open air covered atrium.
Facilities
7.0
The facilities were basic but adequate for a comfortable stay.
Thomas
United Kingdom,
October
2023
7.4/10
The hotel offers clean and comfortable rooms with friendly staff. The location is not ideal as it is away from the city center but provides a clean and quiet retreat. The dining options are simple but included in the price, and the facilities are decent.
Rooms
8.0
The rooms are well-appointed and have a nice sitting area with a flat-screen TV that swivels between the rooms.
Service
9.0
The service was exceptional, going above and beyond to assist guests, even providing late-night trips to the doctor for a sick guest.
Location
6.0
The location is away from the main city center and within an industrial area, but offers a clean and peaceful environment away from crowds.
Dining
7.0
The dining options are limited but sufficient, including noodles, rice, and toasts, all included in the price.
Facilities
7.0
The facilities offer essential services like dry cleaning, laundry, and tours/ticket assistance.
Frank
United Kingdom,
October
2023
7.4/10
The hotel is well-appointed even though it's only a 3-star property, offering a unique room setup with a living room and various amenities. The service was excellent, especially from the helpful and polite front desk and restaurant staff. The location is convenient, although it might look slightly under construction, but it provides a clean and quiet retreat away from the busy areas. The dining options were a mix of satisfactory and disappointing, with a variety of choices available. The facilities offered were decent, contributing to a comfortable stay.
Rooms
8.0
The room set up with a living room and twisting television was unique and well-appointed.
Service
9.0
The service was excellent and helpful, mainly from the front desk and restaurant staff.
Location
7.0
The location, tucked behind industrial shops and hawker stalls, was a quiet escape from the crowds, though it might look like under construction.
Dining
6.0
The dining experience offered a mix of satisfactory and disappointing options, including fresh local fish.
Facilities
7.0
The facilities provided were decent and contributed to a comfortable stay.
Dan
United Kingdom,
October
2023
6.6/10
My stay at the hotel was a mixed experience. The rooms were spacious, clean, and modern, but the public access to the interior balcony was a bit unsettling. The service was polite and accommodating, though the language barrier was noticeable. The location, while new, felt secluded and distant from the city center. The dining options were simple, and the value for money was fair considering the facilities available.
Rooms
8.0
The rooms seemed nice, spacious, clean, and modern.
Service
7.0
The service was polite and accommodating, even offering help in a late-night emergency.
Location
5.0
The hotel is in a newer area of Sandakan but somewhat secluded and not very welcoming.
Dining
6.0
The dining options were simple and included in the price, but the quality was average.
Facilities
7.0
The hotel offers standard facilities with no standout features.
Edward
United States of America,
July
2023
7.0/10
My stay at the hotel was quite mixed. The rooms, although facing the road instead of an atrium, were well-appointed and comfortable for a 3-star hotel. The service was mostly in sync and up to spec, with the exception of one inexperienced staff member. The location, while in the center of Sandakan, felt a bit isolated, but offered a clean place away from the crowds. The dining options were simple but tasty, and the facilities were sufficient for a pleasant stay.
Rooms
7.0
Despite facing the road, the rooms were well appointed and comfortable.
Service
7.0
The service was mostly up to standard, although one staff member seemed inexperienced.
Location
6.0
The hotel is centrally located in Sandakan, offering a clean retreat away from the crowds.
Dining
7.0
The dining experience was simple but tasty.
Facilities
8.0
The facilities provided were sufficient for a comfortable stay.
William
United Kingdom,
July
2023
6.6/10
The hotel is situated around an inner, covered courtyard with restaurant and club facilities. The rooms face the road instead of the atrium and offer a sitting area along with a bedroom featuring a swiveling flat-screen TV. The service was polite but lacked English proficiency, and they accommodated food requests separately. The location is tucked behind industrial shops and hawker stalls, not far from tourist spots, amidst mixed apartment houses and retail businesses. The dining options were limited, with some poor quality choices, and the facilities offered were satisfactory.
Rooms
8.0
Rooms are spacious and feature a unique layout around the courtyard.
Service
7.0
The service was polite but not very proficient in English. They handled our special food requests.
Location
7.0
The location is conveniently close to touristy places and shops but tucked away from the main city center.
Dining
5.0
The dining experience had limited and low-quality options.
Facilities
6.0
The facilities met basic needs but nothing exceptional.
Harold
United Kingdom,
July
2023
7.6/10
The hotel offers spacious, clean, modern, and classy rooms with comfy beds, perfect for work or relaxation. The service is very attentive and always available, ensuring your needs are met. While the location may not be ideal in terms of immediate surroundings, it offers a mix of convenience and a quiet atmosphere. The dining experience may have limited choices and poor quality, but the facilities make for a comfortable stay.
Rooms
9.0
The rooms are accommodating with a work desk by the bed, attached bathrooms, and spacious, clean, modern, and classy decor with comfortable beds, comparable to 5-star hotels.
Service
9.0
The service is top-notch, providing separate food options for late breakfast lovers, attentive and always available staff, and a range of services from dry cleaning to tours, ensuring a pleasant stay.
Location
7.0
The location, while not near the city center, is a mix of apartment houses and retail businesses, offering a quiet ambiance despite being a 15-minute drive away from the center. Limited F&B options but surrounded by restaurants.
Dining
5.0
The dining experience may have limited choices and poor quality but includes some basic options like noodles, rice, toasts, and cured meats.
Facilities
8.0
The hotel provides necessary facilities for a comfortable stay, ensuring guests have what they need during their visit.
Doug
United States of America,
July
2023
6.0/10
I had a mixed experience at the hotel. The location was convenient with various service companies around, but the accommodation had some issues like ants in the room. The service was friendly and welcoming, although the dining options left much to be desired. Overall, it was a decent stay but could use improvements.
Rooms
6.0
The room layout was unique, but there were issues with ants which made the stay less comfortable.
Service
7.0
The staff inside the hotel were very welcoming, providing good service throughout my 3-day stay.
Location
6.0
The hotel is located in Bandar Letat Jaya, which wasn't very nice, but it is close to the airport and convenient for exploring Sepilok.
Dining
5.0
The breakfast at LJ's grill was disappointing, with limited options that did not meet expectations.
Facilities
6.0
The facilities were average, not standing out as exceptional.
convenient location
ant problem
Jack
United Kingdom,
July
2023
6.8/10
The hotel's location is not ideal, tucked behind industrial shops and hawker stalls, away from the main city center of Sandakan. The service was welcoming with a warm smile, although the surroundings were not very nice. The dining was a bit underwhelming with limited breakfast options. The rooms, however, provided a unique setting, accessible from an arcade with no doors, but the public could freely pass by. Overall, the stay was a mix of positives and negatives.
Rooms
7.0
The rooms are accessed from an interior 1st-floor balcony separated by the bed, with attached bathrooms.
Service
9.0
The staff was welcoming with warm smiles and helpful, even assisting us late at night to get medicine for a sick friend.
Location
6.0
The hotel is ideally located right off the main highway, about 10 minutes from downtown Sandakan in a newer area.
Dining
5.0
The included breakfast was a simple platter of baked beans, sausages, eggs, and coffee/juice in an open-air atrium.
Facilities
7.0
The facilities were basic but sufficient for a comfortable stay.